The Hidden ROI of Communities of Practice | Community ROI with Drew Pontikis
Description
“A community of practice is the glue that holds everything together in a business. It fills the gaps that organizational structures can’t, and that’s where people actually become more effective.”
In this episode, we discussed how communities of practice connect human collaboration with business growth, and the practical ways to align goals, measure impact, and keep people engaged, in particular:
👉 Why communities of practice act as the “glue” holding organizations together.
👉 How social learning creates shared ownership and fresh energy in communities.
👉 How to define and measure community ROI using immediate, potential, applied, and realized value.
Join Yurii Lazaruk, the Community Consultant, and Drew Pontikis, a true champion of collaboration and growth, passionate about coaching and helping people flourish who has built thriving Communities of Practice at PwC UK and beyond, and also organizing the Ministry of Testing meetups in Peterborough, in connecting community goals with business goals to drive business growth!
Connect with Drew and Yurii on Linkedin:
https://www.linkedin.com/in/drew-pontikis-21aab060/
https://www.linkedin.com/in/yurii-lazaruk-community-consultant/
Timestamps:
(00:00 ) Meet Drew Pontikis
(01:02 ) Defining Community for Business
(02:09 ) Understanding Communities of Practice
(05:47 ) The Importance of Community Goals
(07:48 ) Motivating Community Members
(12:58 ) The Role of a Community Leader
(22:35 ) Measuring Community Impact
(28:10 ) Handling Community Challenges
#communityROI #communitybuilding #businessgrowth
United States
